I.T. Support Services - Lewis Surveillance Security Systems Consulting Design & Integrations

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I.T. Support Services

Our Remote Technical Support Service for Camera Systems provides fast and effective assistance for resolving technical issues.

1. **Quick Response:** Immediate support for camera system issues via our responsive technical team.
2. **Remote Troubleshooting:** Diagnosis and resolution of many issues remotely, guided by our skilled technicians.
3. **Expert Guidance:** Comprehensive support from experienced technicians on DVRs, VMS, security peripherals, and software, covering a wide range of issues.
4. **Seamless Integration:** Our support integrates smoothly with your IT systems and service desk to ensure efficient problem resolution.
5. **Onsite Support:** For issues that can't be resolved remotely, onsite technician assistance is provided to minimize business operation disruptions.
6. **Proactive Problem-Solving:** Advice on system maintenance, software updates, and best practices to prevent future issues.
7. **Business Continuity:** Support aimed at maintaining the security and operational continuity of your business.
8. **Cost-Efficient:** Saves time and money by reducing the need for onsite visits.
9. **Peace of Mind:** Access to expert support ensures your camera systems remain operational and secure.

In essence, our service is a comprehensive solution for businesses depending on he security systems, ensuring operational continuity and security with cost-effective and expert support.


As your trusted partner in security and safety, we offer comprehensive support for security camera systems, tailored to ensure the safety and seamless operation of your workplace.

1. **Certified Technicians:** Our team consists of professional, continuously trained technicians proficient in the latest security system technologies, capable of addressing diverse issues.
2. **Comprehensive Support:** From minor troubleshooting to major installations and system upgrades, our wide range of services covers all your needs.
3. **Direct Manufacturer Access:** For complex issues, we have direct channels to manufacturers, ensuring fast and precise problem resolution.
4. **Tailored Solutions:** We customize our services to fit the unique demands of your workplace, enhancing your security and safety protocols.
5. **Innovation and Adaptability:** We embrace technological advancements and trends to offer flexible and innovative solutions that enhance productivity and the end-user experience.
6. **Best Practices and SLAs:** Our commitment to industry best practices and strict SLAs guarantees reliable and efficient service delivery.
7. **End-User Empowerment:** We equip your staff with the necessary tools and knowledge for optimal use of your security systems, fostering a safer workplace.
8. **Superior Customer Experience:** Your satisfaction drives us. We continuously improve our services to exceed your expectations and ensure a superior customer experience.

In essence, our goal is to optimize your security and safety environment, adapting to your organization's evolving needs while maintaining a commitment to excellence and customer satisfaction.


For a limited time, enjoy 90 days of quick support for camera systems purchased from us, offering remote desktop assistance for a seamless experience.

**Key Details:**

- **Duration:** Support starts from the purchase date of your camera system.
- **Coverage:** Assistance for issues with devices we've installed, including computers, mobiles, IP cameras, and more.
- **Extended Support:** Post-90 days, our Service Level Maintenance agreement outlines potential charges for continued support.
- **Non-Company Systems:** Charges for support on non-company installed systems will be communicated upfront.

This offer aims to provide you with efficient support during the initial 90 days, ensuring a smooth operation of your camera system. For further assistance or inquiries, we're here to help.


We offer swift and effective IT assistance through TeamViewer Quick Support, enabling us to provide remote support efficiently. Here's a brief overview:

1. **Remote Device Access:** With your permission, we remotely access your computer or mobile device, offering direct support as if we were there in person.
2. **Robust Features:** TeamViewer includes features like user account control, direct LAN connections, and a secure VPN channel, enhancing our support's security and effectiveness.
3. **Desktop Sharing:** We can guide you through solutions or directly address issues on your device, ensuring transparency and involvement throughout the process.
4. **Cross-Platform Support:** Our support extends across various devices through TeamViewer, ensuring compatibility and seamless assistance.

For a quick introduction to TeamViewer Quick Support, we recommend watching a step-by-step video guide. Ready to start? Download TeamViewer by clicking on the Quick Support logo following our instructions.

For any questions or further assistance, our Email Technical Support is readily available to help. Trust us to handle your IT needs efficiently with our advanced remote support services.




Click on quick support when instructed to do so....



 
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